Wednesday, September 29, 2010

Mobile Mortgage Specialist

I used to hate HATE getting flyers on my doorstep. Hubby and I would immediately throw them out into recycling. I have a story that made us change the way we felt about flyers.
We had just put an offer on a house and we were currently waiting back to hear from the bank about our pre-approval. Of course we were having major issues with them returning our calls and I basically was ready to wash my hands and go to a different bank to do ALL my banking. Hubby and I were outside, with Cyenna, enjoying an autumn day, when out of nowhere came this guy jogging putting flyers on doorsteps. He gives hubby a flyer and I figured hubby would throw it out. But no, he looks at it and it's about mortgages. So we decide to give this guy a try, heck he lives in our neighborhood, so why not.
Wayne was able to work around our hours and those of our kids. He even came to our house to sit and discuss with us our financial situation and about mortgages. As previously posted, we were serious property virgins and we knew nothing of mortgages, only that you wanted to pay them off! Wayne came prepared to discuss various options with us about financing, rates and even a non-traditional mortgage. Through the entire conversation, he felt genuine, as though he wanted us to have the best, not like we were just a number.
Through the home buying process, we had various little issues, but at the time seemed like huge issues (to me) and Wayne was able to calm us down and explain things to us. For instance, my home branch is about 45 minutes away from here and when the time came to get the down payment money out, the branch closest to us wouldn't initially release the monies because they didn't have my signature on file and couldn't get in touch with the home branch. I was devastated! I immediately texted Wayne and he called me back in less than 2 minutes. He got the details and then called the branch closest to us and spoke to the manager. He called me back and said "Go back to the Branch and ask for the Manager, she will help you". True to his word, the manager was more than willing to help me and released the monies to me.
When we closed on our house, Wayne stopped by the house and gave us a card, our first Congratulations on Your New House card. It sat on our fire place for many a day as it was a reminder to us that we were more than just a number.
If you are looking for a great rate, give Wayne Marks a call, he is always available to help you, even if you already have a mortgage, he can make sure you are getting the best rate. Tell him I sent you :)

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